<span class="f14px">  <p class="MsoNormal" style="margin: 0cm 0cm 0pt; text-indent: 32pt; line-height: 30pt; mso-pagination: widow-orphan; mso-char-indent-count: 2.0; mso-line-height-rule: exactly"><span style="font-size: 16pt; color: black; font-family: 仿宋_GB2312; mso-font-kerning: 0pt; mso-hansi-font-family: 宋體; mso-bidi-font-family: 宋體">扣莊鄉(xiāng)紀(jì)委實行領(lǐng)導(dǎo)月接訪制度，并在接待質(zhì)量上下功夫，使上訪群眾從心里感到黨和政府對群眾的關(guān)心和愛護(hù)。<span lang="EN-US"><o:p></o:p></span></span></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt; text-indent: 32.15pt; line-height: 30pt; mso-pagination: widow-orphan; mso-char-indent-count: 2.0; mso-line-height-rule: exactly"><b style="mso-bidi-font-weight: normal"><span style="font-size: 16pt; color: black; font-family: 楷體_GB2312; mso-font-kerning: 0pt; mso-hansi-font-family: 宋體; mso-bidi-font-family: 宋體">一是“熱心”接訪。</span></b><span style="font-size: 16pt; color: black; font-family: 仿宋_GB2312; mso-font-kerning: 0pt; mso-hansi-font-family: 宋體; mso-bidi-font-family: 宋體">針對上訪人一般顧慮較多、情緒波動較大的實際，我們采取“零距離”接訪的方式，站在上訪者的角度考慮問題，每當(dāng)有群眾反映問題時，用一個笑臉、一杯熱茶與來訪人面對面交談，用熱心來熔化他們的焦躁情緒。<span lang="EN-US"><o:p></o:p></span></span></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt; text-indent: 32.15pt; line-height: 30pt; mso-pagination: widow-orphan; mso-char-indent-count: 2.0; mso-line-height-rule: exactly"><b style="mso-bidi-font-weight: normal"><span style="font-size: 16pt; color: black; font-family: 楷體_GB2312; mso-font-kerning: 0pt; mso-hansi-font-family: 宋體; mso-bidi-font-family: 宋體">二是“耐心”處訪。</span></b><span style="font-size: 16pt; color: black; font-family: 仿宋_GB2312; mso-font-kerning: 0pt; mso-hansi-font-family: 宋體; mso-bidi-font-family: 宋體">對群眾反映的問題，認(rèn)真分析原因、及時研究對策，盡量當(dāng)場給予上訪人一個解決問題的方法，當(dāng)場不能解決的，一定向來訪人解釋說明原因，限期給予合理答復(fù)；對于無理取鬧或要求過高的上訪人，耐心細(xì)致地向他們講政策、講道理，使他們化解心中的疙瘩，逐漸意識到自己的要求嚴(yán)重脫離實際、不可能最終實現(xiàn)。<span lang="EN-US"><o:p></o:p></span></span></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt; text-indent: 32.15pt; line-height: 30pt; mso-pagination: widow-orphan; mso-char-indent-count: 2.0; mso-line-height-rule: exactly"><b style="mso-bidi-font-weight: normal"><span style="font-size: 16pt; color: black; font-family: 楷體_GB2312; mso-font-kerning: 0pt; mso-hansi-font-family: 宋體; mso-bidi-font-family: 宋體">三是“愛心”助訪。</span></b><span style="font-size: 16pt; color: black; font-family: 仿宋_GB2312; mso-font-kerning: 0pt; mso-hansi-font-family: 宋體; mso-bidi-font-family: 宋體">對管轄受理范圍內(nèi)的信訪問題，按規(guī)定做好相應(yīng)的工作；對管轄受理范圍外的信訪問題，但上訪人又確需幫助的，及時做好與相關(guān)部門的聯(lián)系協(xié)調(diào)，盡己所能為上訪人做好服務(wù)，特別對弱勢群體提供更多的幫助。<span lang="EN-US"><o:p></o:p></span></span></p> </span>